Privacy policy

Privacy Policy

Effective Date: 12/14/2025

1. Introduction

Complete Direct Primary Care is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit our website or interact with our services.

This website is intended for informational and administrative purposes only and does not replace emergency medical care.

2. Information We Collect

Information You Voluntarily Provide

We may collect information you choose to submit, including:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Information submitted through contact, intake, consent, or scheduling forms

Health-related information is collected only when appropriate and only for the purpose of providing medical services.

Technical Information

When you visit our website, limited technical information may be collected automatically by our website hosting provider, such as:

  • IP address

  • Browser type

  • Device or operating system type

  • General website usage data

This information is used solely for website security, basic functionality, and performance monitoring. It does not include medical information and is not actively reviewed, sold, or used for advertising purposes.

3. How We Use Information

Information collected may be used to:

  • Provide Direct Primary Care or wound care services

  • Schedule appointments and respond to inquiries

  • Maintain appropriate clinical documentation

  • Communicate administrative or care-related information

  • Comply with legal, regulatory, and professional obligations

We do not use personal or medical information for marketing or advertising.

4. Protection of Information

We take reasonable steps to safeguard information, including:

  • Use of HIPAA-compliant tools (such as secure Google Workspace services)

  • Secure handling and storage of submitted forms and documentation

  • Limiting access to information to authorized personnel only

While no system can guarantee absolute security, reasonable safeguards are used to protect information from unauthorized access or disclosure.

5. Third-Party Services

We may use trusted third-party services to support practice operations, such as:

  • Website hosting and scheduling platforms

  • Secure payment processors

  • Basic website analytics tools

These services are selected based on industry-standard security practices. We do not sell or share personal or medical information with advertisers or data brokers.

6. Cookies and Website Functionality

Our website may use cookies or similar technologies to support basic functionality and performance monitoring. These tools do not collect personally identifiable medical information.

You may adjust your browser settings to disable cookies if desired.

7. Your Rights

You may request access to or correction of your personal information by contacting us. Certain records may be retained as required by medical, legal, or regulatory standards.

8. Changes to This Policy

This Privacy Policy may be updated periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

Complete Direct Primary Care
Email: info@completedpcclinic.com